Back to top
© 2026 GLO
All right reserved.
Back

Privacy Policy

This Privacy Policy for GloShop (“we”, “us”, or “our”) explains how we collect, use, store, and protect your personal information when you use our website www.gloshop.mk and related services (“Services”).

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to marketing communications
  • Contact customer support

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account username

Sensitive Information

We do not process sensitive personal information.

Social Login Information

If you register or log in via a third-party social media provider (such as Facebook or X), we may receive limited profile information according to your privacy settings with that provider.

2. How Do We Process Your Information?

We process personal data for purposes including:

  • Account creation and authentication
  • Processing and fulfilling orders
  • Customer support and communication
  • Fraud prevention and security monitoring
  • Legal and regulatory compliance
  • Sending administrative updates

3. Legal Bases for Processing

We process personal information only when we have a valid legal basis, including:

  • Consent – when you provide permission
  • Contractual necessity – to fulfill your order
  • Legal obligations – to comply with applicable laws
  • Legitimate interests – to operate and improve our services
  • Vital interests – to protect safety when necessary

4. When and With Whom Do We Share Your Information?

We may share personal information only in limited circumstances:

  • With payment processors
  • With delivery and logistics partners
  • With IT or hosting providers
  • In case of business transfers (merger, acquisition, restructuring)
  • When required by law

We do not sell your personal data.

5. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure. You use our Services at your own risk.

6. How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as tax or accounting obligations).

When data is no longer needed, it will be deleted, anonymized, or securely stored until deletion is possible.

7. Do We Collect Information From Minors?

We do not knowingly collect or market to individuals under 18 years of age. If we become aware that personal information from a minor has been collected, we will take steps to delete it.

8. Your Privacy Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

We will respond to all legitimate requests in accordance with applicable law.

9. Controls for Do-Not-Track Features

Some browsers include a “Do-Not-Track” (DNT) feature. Currently, there is no universal standard for recognizing DNT signals, and we do not respond to them at this time.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this policy regularly.

11. How Can You Contact Us?

If you have questions about this Privacy Policy or your personal data, you may contact us:

GloShop
North Macedonia
Email: info@gloshop.mk

12. How Can You Review, Update, or Delete Your Data?

You may request access, correction, or deletion of your personal information by contacting us via email at info@gloshop.mk. We will process your request in accordance with applicable data protection laws.